§ 01 Agreement to Terms
These Terms of Service (the “Terms”) govern your access to and use of the websites, applications, and services provided by Invisible Minds, operated by Invisible Minds LLC (“Invisible Minds,” “we,” “us,” or “our”), including invisibleminds.ai and any subdomains or product experiences such as Your Zero Mind (collectively, the “Services”).
By creating an account, subscribing, or otherwise using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
If you are using the Services on behalf of an entity, you represent that you have authority to bind that entity to these Terms.
§ 02 Eligibility
You must be at least 18 years old to use the Services. By using the Services, you represent that you are 18 or older and legally able to enter into a binding contract.
§ 03 Your Account
To access most of the Services you must create an account. You agree to (a) provide accurate and complete information, (b) keep your credentials secure, and (c) accept responsibility for all activity under your account. Notify us promptly at hello@invisibleminds.ai if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms, present a security risk, or are used in connection with fraud.
§ 04 Subscriptions, Billing, and Auto-Renewal
4.1 Subscription Plans
Some of our products are offered on a subscription basis (for example, Your Zero Mind). When you subscribe, you authorize us to charge your payment method on a recurring basis for the applicable fee, including all applicable taxes, according to the plan you selected.
4.2 Auto-Renewal
4.3 Payment
Payments are processed by Stripe. By providing a payment method, you represent that you are authorized to use it and authorize us (through Stripe) to charge that payment method for all fees incurred. If a charge fails, we may retry the charge, suspend your access, or terminate the subscription.
4.4 Founding Member and Promotional Pricing
Where offered, founding-member or promotional pricing applies for the duration explicitly stated at the time of purchase and will renew at the standard rate after that period unless otherwise stated. The promotional terms in effect at the time of your purchase will be honored for the period stated.
4.5 Taxes
Fees are exclusive of taxes unless stated otherwise. You are responsible for any taxes, duties, or levies imposed by taxing authorities.
§ 05 Cancellation
You may cancel your subscription at any time from your account settings or by emailing hello@invisibleminds.ai. Cancellation takes effect at the end of the current billing period. You will retain access to the subscribed features until the end of that period. We do not prorate partial periods.
§ 06 Refunds
Except where required by law, all fees are non-refundable, including partial-period fees after cancellation and fees for any period during which you did not use the Services.
We may, at our sole discretion, offer refunds or credits in individual circumstances (for example, in the case of a billing error or a clear product defect). Requesting a refund does not guarantee one.
Residents of jurisdictions that provide statutory refund or cooling-off rights (for example, certain EU, UK, and US state laws) retain those rights regardless of the above, to the extent required by law.
§ 07 User Content
7.1 What Is User Content
“User Content” means any text, reflections, responses, intentions, beliefs, observations, uploads, or other material you submit to the Services, including responses to assessments and recurring practice products.
7.2 Ownership and License
You retain ownership of your User Content. By submitting User Content to the Services, you grant Invisible Minds a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, process, reproduce, display, transmit, and create derivative works of your User Content solely for the purpose of operating, providing, securing, and improving the Services for you. This license ends when you delete the User Content or your account, except to the extent the content is retained in backups or as otherwise described in our Privacy Policy.
7.3 Aggregated and De-Identified Data
We may create aggregated or de-identified data from User Content (data that cannot reasonably be used to identify you) and use it for any lawful purpose, including to improve the Services.
7.4 Your Representations
You represent that you own or have the necessary rights to submit your User Content and that your User Content does not violate any law or third-party right.
§ 08 AI-Generated Content and Limitations
Several of our products use large language models to generate personalized content from your inputs. You understand and agree that:
- Outputs are algorithmically generated and may be incomplete, inaccurate, or not applicable to your specific situation.
- Outputs are not professional advice of any kind. They are not, and must not be treated as, medical, psychological, therapeutic, psychiatric, financial, legal, tax, or other professional advice. If you are experiencing a medical or mental-health emergency, call your local emergency number or a crisis hotline.
- Outputs reflect the expert methodologies and content archives from which our products are derived. They do not reflect scientific claim, proven treatment protocol, or independent verification by Invisible Minds.
- You are solely responsible for any decisions or actions you take based on outputs from the Services.
§ 09 Expert Methodologies and Third-Party Content
Some of our products, including Your Zero Mind, are built from the methodologies, teachings, and content archives of third-party experts (for example, Joe Vitale). Content, frameworks, and language derived from those archives reflect the expert’s perspective and framework, not an endorsement by Invisible Minds of any particular belief system, religion, or scientific claim.
Where a product incorporates concepts that are spiritual, metaphysical, philosophical, or otherwise non-empirical in nature, you acknowledge that such concepts are presented as expressions of the expert’s framework and are not claims of medical, scientific, or therapeutic efficacy.
§ 10 Intellectual Property
Other than User Content and content licensed from third-party experts, all content, software, trademarks, logos, and other intellectual property in the Services are owned by Invisible Minds or its licensors and are protected by applicable laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use, subject to these Terms.
You may not copy, modify, distribute, sell, reverse-engineer, scrape, or create derivative works of any part of the Services except as expressly permitted.
§ 11 Acceptable Use
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorized access to any part of the Services, other accounts, or our infrastructure.
- Upload content that is illegal, harassing, infringing, fraudulent, or designed to harm others.
- Interfere with or disrupt the Services, including by introducing malware or automated abuse.
- Use the Services to build a competing product, or to train a machine learning model.
- Resell, sublicense, or provide the Services to third parties without our written permission.
We may remove content or suspend accounts that violate this Section at our discretion.
§ 12 Disclaimers
We do not warrant that the Services will be uninterrupted, error-free, secure, or that outputs will be accurate or will produce any particular outcome. Results from using the Services vary from person to person, and we make no guarantee of any specific outcome.
No advice. Nothing in the Services constitutes medical, psychological, therapeutic, psychiatric, financial, legal, tax, or other professional advice. Consult qualified professionals before acting on anything you read or receive from the Services.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
§ 13 Limitation of Liability
To the fullest extent permitted by law:
- Invisible Minds, its affiliates, officers, employees, agents, and suppliers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or related to your use of the Services, even if advised of the possibility of such damages.
- Our total aggregate liability for any claim arising out of or related to these Terms or the Services will not exceed the greater of (a) the amount you paid Invisible Minds in the 12 months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).
Some jurisdictions do not allow the limitation of incidental or consequential damages, so some of the above may not apply to you.
§ 14 Indemnification
You agree to indemnify, defend, and hold harmless Invisible Minds and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) your use of the Services, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any third-party right.
§ 15 Changes to the Services
We may modify, suspend, or discontinue any part of the Services at any time. Where changes materially reduce the functionality of a paid subscription, we will provide reasonable advance notice and, where appropriate, a prorated refund or credit.
§ 16 Termination
You may stop using the Services and delete your account at any time. We may suspend or terminate your access immediately if you violate these Terms, misuse the Services, or present a security or legal risk. Sections that by their nature should survive termination (including Sections 6, 7.2, 7.3, 10, 12–14, 17–20) will survive.
§ 17 Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-laws principles. Subject to Section 18, you and Invisible Minds agree that any action not subject to arbitration will be brought exclusively in the state or federal courts located in Hamilton County, Ohio, and you consent to personal jurisdiction there.
§ 18 Dispute Resolution; Arbitration; Class Action Waiver
18.1 Informal Resolution
Before filing any claim, you agree to first contact us at legal@invisibleminds.ai and attempt to resolve the dispute informally for at least 30 days.
18.2 Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that you may assert claims in small-claims court if they qualify. The arbitration will take place in Hamilton County, Ohio, or via remote hearing where available. Judgment on the award may be entered in any court of competent jurisdiction.
18.3 Class Action Waiver
18.4 Opt-Out
You may opt out of this arbitration agreement by sending written notice to legal@invisibleminds.ai within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you are opting out of arbitration.
§ 19 Electronic Communications
By using the Services, you consent to receive electronic communications from us, including by email. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.
§ 20 Miscellaneous
- Entire agreement. These Terms and any documents incorporated by reference constitute the entire agreement between you and Invisible Minds regarding the Services.
- Severability. If any provision is held unenforceable, the remaining provisions will remain in full force.
- No waiver. Our failure to enforce any right or provision does not waive that right or provision.
- Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for failures or delays due to events beyond our reasonable control.
§ 21 Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Services prior to the change taking effect. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
§ 22 Contact
Questions about these Terms:
Invisible Minds
11931 Montgomery Road, Cincinnati, OH 45249
Legal: legal@invisibleminds.ai
General: hello@invisibleminds.ai